The IT industry is full of jargon; this series helps to bust the jargon. If you prefer video content, why not follow our YouTube channel.
MSP stands for Managed Services Provider. Companies that offer this service generally manage all hardware and software for the businesses they support, managing your computers, printers and any connected devices. They look after your internet infrastructure and connectivity and are there to support you when your tech is letting you down. Critical services such as email management, cloud services (Dropbox, Microsoft 365, Google workspace etc), backup and disaster recovery are usually included too.
Cyber security is increasingly important, so the MSP will be there to protect your business from a cyber-attack using premium AV software (Antivirus) and security audits through Remote Monitoring and Management (RMM) to do so. Most insurance companies expect you to have strong protective tools in place and a capable business supporting you is key.
A good MSP would sit silently in the background, allowing you to focus on your business – the most important benefit.
For one of our customers, Architectural Plants, the need for an MSP was felt when the owner was supporting all his team with basic IT support. Regularly being asked to jump in and fix computer, Wi-Fi, network and printer problems etc. It was inefficient and it was starting to impact the growth of their business.
When you grow to a team of 5 plus it seems to be a good point to consider outside support and the more tech your business relies on the quicker will be your desire to seek a professional.
Sound familiar?
If your team is growing and you are starting to feel the pain contact us to book in your free consultation.
ArchiTech IT did a brilliant job on my network. Dismantling and rearranging redundant office cabling, installing new switches and access points, giving me long range gigabit WiFi across the property and throughout the house, all driven from a Starlink satellite connection fifty metres away.
On time, on budget, clean and tidy.
I won’t be going anywhere else, in future.
ArchiTech IT has transformed our business, allowing me to focus on running the company. Transformational stuff. They listened and they took the headache we had away. From installing fibre and supporting hardware, network management and Ubiquiti CCTV equipment the service was great from start to finish
Following an initial call, James came to my home to improve my Wifi coverage and set up a camera system. He explained the systems in layman terms. I now have a system that is easy to use and protects my home. Fast, reliable and honest. Highly recommend this business
We look forward to discussing your requirements.
We are here to discuss your requirements. Following a call we will assess your needs and come up with the right solution for you, this may lead to a site visit at your business or home.
