Whether you’re a homeowner looking to improve your home network or a business needing reliable IT support, our FAQ section should cover what you need to know. If not, feel free to get in touch or book a free consultation, and we’ll be happy to help.
UEWA stands for Ubiquiti Enterprise Wireless Admin. It’s a certified course covering WiFi fundamentals, Ubiquiti hardware, and best practices for installing high-performance networks.
Yes. We can enhance your existing setup by upgrading your router, adding UniFi access points, or replacing outdated hardware without a full reinstallation.
We recommend Ubiquiti routers and mesh systems, known for speed, reliability, and scalability. We’ll advise the best setup based on your space and usage.
If you’re using equipment older than 4–5 years, or it doesn’t support standards like WiFi 6 or 7, it’s likely time for an upgrade. Slow speeds and dead zones are other signs.
We recommend ESET, a trusted antivirus solution with UK-based technical support and strong protection against evolving cyber threats.
Yes, we offer complete cybersecurity support, including antivirus setup, firewalls, secure remote access, and vulnerability scanning for homes and businesses.
We’ll identify and remove any malware, restore lost data if possible, and put security measures in place to help prevent it from happening again.
Yes. We offer full IT support for businesses, and network and WiFi services for homeowners who need reliable connectivity and expert setup.
Our services include cybersecurity, device setup, troubleshooting, antivirus and encryption. If your needs fall outside our scope, we’ll refer you to trusted partners.
Yes, we can diagnose and fix many issues remotely, saving time and getting you back online faster.
For customers with managed service plans, emergency response details are included in your Service Level Agreement (SLA).
If you’re struggling with regular tech issues, have no in-house IT, or want to improve your security and reliability, we can help. Start with a free consultation.
Response time depends on the SLA in place and issue severity. We always aim for fast, transparent resolution and keep you updated throughout.
We offer flexible pricing, including one-off rates and fixed monthly support contracts. You’ll receive a tailored quote after your free consultation or site visit.
We quickly assess the problem, restore systems, and minimise disruption to your business or home network.
Absolutely. We specialise in remote setups and ongoing support for distributed teams and individuals working from home.
We look forward to discussing your requirements.
We are here to discuss your requirements. Following a call we will assess your needs and come up with the right solution for you, this may lead to a site visit at your business or home.
